Shipping policy

You will be contacted with an estimated delivery date, which will be within 5 days after the date of the dispatch confirmation (the date on which we e-mail you to confirm our acceptance of your order). occasionally our delivery to you may be affected by an event outside our control. If no one is available at your address to take delivery, the delivery driver may attempt to leave it in a safe place or with a neighbour. If this is not possible, a card will be left with details of any rescheduled delivery date (if applicable) or alternatively how to collect or rearrange your delivery. should any order be returned to us and you made no attempt to contact us or the courier regarding delivery, we will be entitled to charge a standard delivery charge to re-send the order. Delivery of an order shall be completed when we deliver the products to the address you gave (or other address in stated at the time of ordering) and the products will be your responsibility from that time. You own the products once we have received payment in full, including all applicable delivery charges. If we miss the delivery deadline for any products then you may cancel your order straight away if any of the following apply: We have refused to deliver the products; You told us before we accepted your order that delivery within the delivery deadline was essential. If you do not wish to cancel your order straight away, or do not have the right to do so, you can give us a new deadline for delivery, which must be reasonable, and you can cancel your order if we do not meet the new deadline. If you do choose to cancel your order for late delivery, you can do so for just some of the products or all of them. if the products have been delivered to you, you will have to return them and we will pay the costs of this. after you cancel your order we will refund any sums you have paid to us for the cancelled Products and their delivery we do not accept any responsibility for delayed or failed delivery of a product which results from your failure to provide correct address information. If a product is returned to us because you fail to provide correct address information, we reserve the right to require that you pay additional postage costs (and administration fees and taxes, if applicable) before we re-deliver the product.